Since 2017 began, I have been made more and more aware of the difference a tiny piece of knowledge can make.
Have you ever been faced with a challenge that seemed like a huge impenetrable wall, only to receive a piece of information that suddenly created a doorway in that wall? One minute you don’t know something, the next minute you do, and that makes all the difference!
Just a few days ago the significance of this was brought home to me all over again. My Blackberry went kaput 6 months ago so I finally decided to send it for repairs (I still love Blackberry, please don’t judge me) and it came back reset and updated, “new” and pretty. I quickly deleted the struggle BBM I had been “managing” on my Nokia Lumia and proceeded to set up my account on the Blackberry. That’s where the trouble started. Read more…