Personal Leadership, Published Articles

Is What You Don’t Know Killing You?

Since 2017 began, I have been made more and more aware of the difference a tiny piece of knowledge can make.

Have you ever been faced with a challenge that seemed like a huge impenetrable wall, only to receive a piece of information that suddenly created a doorway in that wall? One minute you don’t know something, the next minute you do, and that makes all the difference!

Just a few days ago the significance of this was brought home to me all over again. My Blackberry went kaput 6 months ago so I finally decided to send it for repairs (I still love Blackberry, please don’t judge me) and it came back reset and updated, “new” and pretty. I quickly deleted the struggle BBM I had been “managing” on my Nokia Lumia and proceeded to set up my account on the Blackberry. That’s where the trouble started. Read more…

entrepreneurship, Personal Leadership, Published Articles

10 Things Entrepreneurs Should Know About Taking Notes at Meetings

As a business owner (or someone managing a business), whether you’re meeting with a new client or an existing one, note-taking is one strategy that will accomplish more for you than most people realise. Here are 10 things you should keep in mind as you prepare for your next meeting:

1. If you’ve been given an appointment to meet with a prospective client, you’re better off listening to their past, present and anticipated needs, instead of talking about how great your product or service is. Pulling out your notepad and pen, and asking questions, is a great way to respond to “So, what can I do for you?”

2. By taking out your notepad and pen, you’re not just preparing to gather information. You’re sending a message to your client or prospective client: I am a professional, I am organized and your words are important to me.

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