As a business owner (or someone managing a business), whether you’re meeting with a new client or an existing one, note-taking is one strategy that will accomplish more for you than most people realise. Here are 10 things you should keep in mind as you prepare for your next meeting:
1. If you’ve been given an appointment to meet with a prospective client, you’re better off listening to their past, present and anticipated needs, instead of talking about how great your product or service is. Pulling out your notepad and pen, and asking questions, is a great way to respond to “So, what can I do for you?”
2. By taking out your notepad and pen, you’re not just preparing to gather information. You’re sending a message to your client or prospective client: I am a professional, I am organized and your words are important to me.